Terms and Conditions:

Our contact details are Roflexs UK, Equestrian & Agricultural Products LLP, Downgate Farm, Three Cups, Nr. Heathfield, East Sussex, TN21 9PD UK. Email sales@roflexsuk.com Telephone 01435 830356. Partnership No.OC351127 VAT no 984183485

We only supply to the UK unless requested to do so by Roflexs in Germany. Prices cover delivery to mainland England Wales and Scotland up to the Highlands. For Islands, Northern Ireland and the Highlands, please email for a delivery price.

Payment is accepted by card.

Goods will be despatched upon clearance of your funds, and delivery by our carrier is normally within seven working days of dispatch. Goods MUST be signed for on delivery.

As required by the Direct Selling Regulations, purchasers have the right to inspect goods supplied as they would if they had been on display in a shop, and return them at the purchaser’s expense if they are not happy. ‘Notification of cancellation’ and intended return must be made by email, and such email must be sent within 7 days of delivery being made. Goods must be returned unused with their original packaging without delay and the purchaser will be refunded their original purchase value on receipt of the goods in good order.

Roflexs products are covered by a manufacturers 2 year warranty against manufacturing defect at our premises.  A chargeable repair service is available for safety items such as frangible tape anchorages and ground spikes.

This site uses Sage Pay to collect and process transaction information. Their security policy can be seen at   http://www.sagepay.com/security policy     Equestrian & Agricultural Products LLP do not see your card details at any stage in the process.

The above shall not reduce the customer’s rights under the Sale of Goods Act.

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